• Bank of Valletta continuously strives to improve its people-related strategies aimed at achieving continuous improvement and the effective management of talent. A fundamental building block of this strategy is effective performance management. In view of her experience in this field, the Bank approached Dr Borg to help facilitate the development of its performance management systems. Working with Dr Borg has been a positive experience - she is professional and a pleasant person to work with.

    Noel Scerri, Executive Head Human Resources Division, Bank of Valletta plc


Our successes:


Our Consultants are proud to have enhanced the talents, skills and net worth of people in Malta, Belgium, Russia, Hungary, Czech Republic, Libya, Portugal, Gibraltar, Bermuda and Turkey. Within the last 18 months of operations, we have spearheaded projects related to:

  • The development, implementation and evaluation of a fully-fledged Performance Management System in insurance, banking, hospitality and manufacturing industries, leading to improved organisational performance, adopting the 'Balanced Score Card' framework;
  • Conducting one-to-one interviews with senior, middle and front-line employees, in the process of completing company-wide Job Profiling frameworks and aligning objectives to the company’s strategic direction;
  • ß Tailor-made coaching sessions provided to executives in line with their developmental paths once appointed as an Executive Coach to senior managers.;
  • Structuring compensation packages;
  • Support to organisations in revisiting their organigram and devising a leaner structure;
  • Supporting over 40 individuals in developing their Business Plan in the process of starting up a company and to large organisations in fine-tuning their business plan to reap higher outcomes;
  • The development of a Management Training Programme accredited at Level 4 and level 5 by the Malta Qualification Council;
  • The development of standard operating procedures in the hospitality, educational and manufacturing industry in congruence to international best practices;
  • The development and implementation of employee attitude surveys, including analysis of data and respective recommendations and action plans;
  • Conducting mystery shopper and quality audits in the hospitality industry;
  • The formulation of holistic approaches to reward structures, creating the right mechanisms to motivate people to successfully deliver the corporate vision and objectives. These strategic and tactical HR interventions, promoted the development of competencies that determined service improvement, enhanced productivity and efficiencies;
  • Leading both local as well as international human resources projects, harnessing a know-how built upon across industry involvement within the Hospitality, Manufacturing, Education, Tourism, Information Technology, Communications, Catering, Retail, I-Gaming, Financial Services and Public sectors; latest projects being in Gibraltar and Bermuda;
  • Designing and delivering an array of management development programmes which led to the enhancement of leadership and managerial aptitudes of various individuals. These programmes concerned key senior management roles across different countries and within a diverse cultural background;
  • Extensively supported start-up situations of new projects, companies or franchises, instilling re-structuring and change management principles with the aim of significantly expanding the business.