• Bank of Valletta continuously strives to improve its people-related strategies aimed at achieving continuous improvement and the effective management of talent. A fundamental building block of this strategy is effective performance management. In view of her experience in this field, the Bank approached Dr Borg to help facilitate the development of its performance management systems. Working with Dr Borg has been a positive experience - she is professional and a pleasant person to work with.

    Noel Scerri, Executive Head Human Resources Division, Bank of Valletta plc


Consultancy Services


Consultancy & Training Acumen Centre Ltd. works with organisations to understand, analyse and interpret the people implications of their strategic direction and develop strategic and action based plans to support the achievement of business goals. Whether delivered as a total resourcing solution or on a modular basis, our services save time, reduce cost and improve quality. Working in partnership with each client, our consultants design and develop solutions to match the specific, unique requirements of each organisation.


We are trusted by organisations of all sizes across multiple sectors to deliver a higher quality, more cost effective solutions to cater for a wide array of organisational exigencies focusing on areas identified within the three phases listed below:


Phase 1: Identifying and Capturing Talent

  • Identifying Talent
    • Business Transformation
    • Organisational Behaviour
    • Business Plans
    • Capacity Building
    • Inter and Intra-firm Analysis
    • Corporate Governance
    • Globalisation
    • Mystery Shopper Audits
    • Mystery Caller Audits
  • Capturing Talent
    • Organisation Structures
    • Recruitment and Staffing Strategies
    • Employee Branding
    • Job Profiling
    • Performance Pay Structures
    • Mastering Communication
    • Remuneration

Phase 2: Performance Optimisation and Developing Talent

  • Performance Optimisation
    • Strategic Work Force Planning
    • Performance Reviews
    • Performance Management Systems
    • Objective Setting
    • Key Performance Indicators
    • Enticing Employee Flexibility Tools
    • Project Management
    • Exit Interviews
    • Productivity Analysis
    • SOP Implementation
    • Absenteeism Management
  • Developing Talent
    • Executive Coaching
    • Train the Trainer
    • Soft Skills Training
    • Functional Training
    • Leadership with Style
    • Sourcing Funding
    • Structuring Training Initiatives for accreditation
    • Knowledge Management Platforms

Phase 3: Engaging Talent and Excelling at Organisational Development

  • Engaging Talent
    • Employee Engagement Programme
    • Employee Satisfaction Surveys
    • Employee Assistance Programme
    • Employee Relations
    • Harnessing Creativity and Innovation
    • Work-life Balance
    • Reward and Recognition Schemes
    • Staff Handbooks
  • Organisational Development
    • Performance Optimisation
    • Instilling HR Value Added Tools
    • Cultivating Stewardship Tools
    • Talent Audits
    • Sharing of Practices
    • Work-life Balance
    • Corporate Social Responsibility
    • Outsourcing Services
    • Change Management
    • Career Progression Plans
    • Franchising Support Services


You will find our profiles as part of the About Us section. We are proud of our team of associates and believe that the personal touch makes all the difference.